FREQUENTLY ASKED QUESTIONS

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To place an order you don't need to sign up for an account, 

By creating an account, this helps ensure that we can provide you with a completely customized shopping experience. 

It's as easy as 1-2-3!

1. Click Shop Now above to start your order process.

2. Our personal shoppers will pick and pack your orders, just the way you like it.

3. Check out your orders at checkout, and process payment once you are done. 

4. Relax and wait for your orders to be delivered.

Free Deliveries on orders over $50. 

$10 Delivery fee under $50 

Yes. You can go to our warehouse at 376 Furby Street, Winnipeg MB, R3B 2V5, and show one government identification card with picture and most importantly, remember your Order # for easy and smooth grab and go. Just don't forget to set the Order Type to PICK-UP instead of DELIVERY. 

Merchandise are on final sale and can't be returned at the moment. Rest assured that we pack fresh and quality products before it goes to your door step. If you have any other concerns, feel free to contact us at info@gofreshhospitality.ca and a representative will be glad to assist you.

Depends if our personal shoppers have packed your orders already. There's also a restocking fee to pay upon cancellation of orders. You can call us immediately at 204 989 8333 if you wish to cancel your current orders with us.

Please give us a call at 204 989 8333 if you wish to make some changes to your submitted orders and be ready with the Order # upon calling. 

Yes. Upon clicking on check out button, there's a section for ORDER NOTES, where you can put any notes and instructions for us. Moreover, you can also add special intructions on each item you place.

Currently, we are accepting credit card, paypal, apple pay, payments online and phone banking. However, we are continually improving our system and looking for better ways for you to pay at your convenience.

All submitted orders, will be sent to your email and will also be emailed to info@gofreshhospitality.ca so we do have a second copy or reference, if need be.

Our main goal is to deliver it next day and we're trying to meet customer's satisfaction. It depends on the number of orders placed on that day. But due to high volume of orders, and fast moving of stocks, we can't guarantee that you'll get it the next day. You can expect your deliveries 1-2 days after you placed your orders.